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Video lesson · Executive Insights

Articulate Your Thoughts

A video-led B2 lesson on Charles Duhigg's 'matching principle', with gist and detail listening, vocabulary and idiom practice, and a manager/team member role-play about matching the type of conversation. Suits professionals who want to listen better and handle emotionally charged workplace conversations.

B2Lesson 675 min

Print-ready A4 PDF · teacher's notes and answer key included

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Full worksheet for members

What's inside

  • Warm-up discussion
  • Vocabulary matching
  • Multiple-choice gist listening
  • Gap-fill listening
  • Gap-fill with word bank
  • Pair discussion
  • Role-play
  • Action planning
  • Written reflection

By the end, learners can

  • Identify gist and detail in an authentic talk on communication
  • Match ten topic words and idiomatic chunks to their meanings and use them in context
  • Distinguish what kind of conversation a colleague needs
  • Use matching language to find out a colleague's needs before moving on to solutions
  • Plan how to apply matching techniques in real workplace conversations

Skills: Listening · Speaking · Vocabulary · Writing

Suits: Managers · Team leaders

Language practised: Finding out what someone needs from a conversation · Showing empathy · Offering to help or just listen · Moving a conversation on to solutions · Identifying miscommunication

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